MY SERVICES

Soul-driven design solutions for growing creative brands.

I specialize in full-service branding and website design tailored to creatives and small business owners. With three core packages and a curated selection of add-ons, I’ll build a brand experience that feels cohesive, intentional, and uniquely yours.

01 / FOUNDATION

Brand Intensive

Every business deserves high-quality branding, no matter what stage you’re at. Whether you’re just starting out, not quite ready to invest in a comprehensive branding experience, or a rapidly growing business in need of a faster solution, the Brand Intensive provides a professional, sophisticated brand in a condensed, time-sensitive format—without the need to DIY. Over the course of two weeks, we’ll first dive into the heart of your business and establish a clear visual direction, then we’ll dedicate the following week to designing and creating your new brand.

    • Branding Questionnaire

    • Brand Strategy Presentation

    • Two Moodboard Concepts

    • Primary Logo

    • Secondary Logo (1)

    • Brand Mark (1)

    • Custom Colour Palette

    • Suggested Font Pairings

    • Brand Board

Investment from $3000 | Timeline: Approx. 2 weeks

02 / SIGNATURE

Brand Development

A thoughtful brand goes far beyond a logo—it’s the visual language that expresses who you are, what you stand for, and how you want your audience to feel. Through a blend of strategy and artistry, I’ll define your brand’s story and translate it into a cohesive identity that resonates with the people you’re meant to reach. This package provides you with a fully realized brand, giving you the clarity and confidence to grow with intention.

    • Branding Questionnaire

    • Brand Strategy Presentation

    • Complete Brand Presentation

    • Mockups

    • Primary Logo

    • Secondary Logos

    • Brand Marks

    • Custom Colour Palette

    • Artistic Elements

    • Textures/Backgrounds

    • Font Pairings

    • Brand Guidelines

Investment from $5500 | Estimated timeline: 6 - 8 weeks

03 / COMPLETE

Brand + Website Design

Your website is often the first true touchpoint where your brand comes to life. It’s an immersive space where your story unfolds through visuals, voice, and experience. With your new brand identity as the foundation, I’ll craft a website that not only looks beautiful but also builds trust, inspires connection, and serves as a lasting home for your business.

    • Everything included within the Brand Development package

    • Creative Direction

    • Custom 5-page Squarespace Web Design

    • Website Development

    • Responsive Design

    • Basic SEO

    • Website Training & Launch Support

Investment from $9500 | Estimated timeline: 12 - 16 weeks

Custom Collateral

While branding establishes the foundation, collateral elevates your identity, thoughtfully carrying it across every corner of your business. My additional capabilities give you the flexibility to craft a cohesive brand experience that feels fully customized, purposeful, and unmistakably yours.

BUSINESS CARDS

PRINT STATIONERY

LABEL DESIGNS

PACKAGING DESIGN

SOCIAL MEDIA TEMPLATES

STOCK IMAGERY SOURCING

CLIENT GUIDE TEMPLATES

E-COMMERCE DESIGN

BLOG INTEGRATION

MY PROCESS

Every meaningful brand begins with a thoughtful journey. My process blends intuition, strategy, and artistry, carefully shaping your vision into a brand that feels true to who you are and resonates deeply with the people you’re meant to reach.

  • Everything begins with a simple introduction. Once you submit your application, I’ll take the time to understand your goals and ensure we’re the perfect fit. If so, we’ll schedule a video consult—a relaxed, thoughtful conversation where we connect, explore your vision, and set the foundation for a meaningful creative partnership.

  • From there, you’ll receive a custom project proposal outlining the deliverables, estimated cost, timeline, and next steps. With the proposal approved, your contract signed, and your deposit submitted, your project officially enters the Oak + Ember books.

  • This is where intention truly takes shape. Through a guided questionnaire designed to help you reflect on your business, we’ll dive into your mission, values, target audience, and aesthetic direction. These insights become our creative compass, ensuring every decision moving forward feels aligned, purposeful, and rooted in the essence of your business.

  • With strategy in place, I begin crafting your brand’s visual identity. You’ll receive a beautifully curated brand presentation that brings your concept to life through strong visuals, thoughtful applications, and a clear sense of mood and style. We’ll navigate through refinements together, ensuring each detail resonates and reflects the story you want your brand to tell.

  • Once everything is polished and finalized, you’ll receive a complete suite of organized files and an intuitive brand guideline document—your roadmap for consistent, confident use of your new identity. And if you’re ready to continue the journey, many clients move seamlessly into web design or additional collateral for a fully realized brand experience.



Mackenzie’s eye for detail is impeccable and so upscale.


frequently asked questions

  • I don't believe that a singular logo can capture your audience or convey your brands full identity and story. For that reason, I do not design a logo on it’s own. In order to create a memorable brand experience and stand out in your industry, it is absolutely necessary to make the investment and develop a full brand identity.

  • My availability varies throughout the year, however, I typically book out 1-2 months in advance. If you are interested in working together, fill out our client application form, and if it seems like we'd be a great fit I will be in touch with an approximate start date and other booking information.

  • Turnaround time varies depending on the project. Once we discuss your project I will send over a project timeline with the contract outlining a schedule as well as necessary client response times. Typically, Oak + Ember’s branding package takes approximately 6-8 weeks from start to completion. Branding + Web design takes approximately 12-16 weeks.

  • Working with a designer is a big investment, so I try to make payments as simple as possible for my clients. You’ll start by paying a 30% deposit to hold your spot in my schedule. I typically develop a payment plan and break up the remainder of the cost into 3-4 payments that will be spread out equally throughout the project until paid off.

  • I take a lot of pride in my process to ensure that there is meaning and intention behind every aspect of your brand. I also want to make sure that everything remains cohesive and consistent within your brand identity. Because of this, I do not work with any existing brand identities or logos and ask that all new clients go through a rebrand with me before working on any websites or additional collateral.

FREQUENTLY ASKED QUESTIONS

Brand strategy is the foundation of your entire identity. It’s the deeper thinking that shapes how your business is perceived and why your audience connects with you. We’ll explore your mission, values, voice, positioning, and the emotions you want your brand to evoke. This collaborative process guides every creative decision that follows, ensuring your visual identity is not only beautiful but purposeful and aligned with your goals, your audience, and the long-term direction of your business.

What is brand strategy?

01

No.

I don’t believe a single logo can fully communicate your story or capture the essence of your brand. Because of this, I don’t offer logo-only design. To create a memorable, strategic presence that truly resonates with your audience, it’s important to invest in a complete brand identity—one that offers depth, consistency, and a clear visual narrative.

No.

02

What if I just want a logo?

The timeline varies depending on the scope of your project. Once we discuss your needs, I’ll provide a detailed project timeline with your project proposal and contract, outlining key milestones and client response times to keep everything on track. Typically, our Brand Development package takes about 6–8 weeks from start to finish, while the Branding + Web Design package usually takes 12–16 weeks to complete.

How long does the process take?

No.

03

Working with a designer is a big investment, so I strive to make the process as simple and transparent as possible. To secure your spot in my schedule, a 30% deposit is due upon booking. The remaining balance is typically divided into 3–4 equal payments, scheduled throughout the project to keep things manageable. All payments are accepted through PayPal, a secure platform that protects both you and me.

How do payments work?

No.

04

I believe a strong brand is built on strategy and storytelling, where every element works together to convey a cohesive and impactful identity. For that reason, I don’t work with existing logos or brand identities. Merging old elements with new ones can compromise the clarity and intention of your story, so all new clients begin with a full rebrand to ensure your brand is thoughtfully crafted from the ground up.

What if I already have a logo?

05

No.

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